+Is the Koloxo Home Application free for all users?
Yes. Koloxo home is free for all users worldwide.
+Is Koloxo Home, a worldwide Application?
Yes. The Koloxo Home Application will be available in 125 countries before 2020.
+Is the App for hotels too
No. This application is for residential properties only.
+How can I delete my rating on the App?
You need to send an email to [email protected]
+Is my personal information safe?
Yes, both the Koloxo Home application and website are safe. There is built-in security that helps to protect you and your information. One primary level of security that Koloxo Home uses is called Secure Socket Layer (SSL). In a nutshell, this type of security encrypts (protects) any data transmitted while using Koloxo Home, from login credentials to chat conversations.
+Where is my personal information stored?
Your information will be saved on AWS (Amazon Web Services).
+Where is the Koloxo Home head office?
+How can I contact my Area Agent?
You need to send an email to [email protected] Our support team will contact you immediately.
+Who will see my profile?
If you are a owner of a property and you have accepted a tenants request, then they will be able to view your profile. Simiarly if you are a tenant and you have sent a request to an owner of a property, then they will be able to view your profile.
+Will my property be seen worldwide?
Yes. Your property will be seen worldwide.
+What are the benefits to registering for Koloxo Home?
By using this application you can rent, buy or sell a residential property without any commission, get worldwide exposure, personally review with who you make the deals with and reserve your rental property in advance.
+How can I change my username?
You cannot change your username. Your email address will be your username.
+How can I close my account?
You need to send an email to [email protected] The customer team will process this request immediately.
+Why is my account blocked?
If you do any kind of fraudulant activity in the application, your account will be suspended. You can contact [email protected] for further details.
+How do I reset my password?
Click 'Forgot my password' button in the application. You can reset your password.
+How can I find a tenant?
After uploading your property on the application, tenants worldwide will be able to search for your property and find you.
+How can I contact the Owner?
You need to click 'Request contact' on the property detail page. If the owner accepts your request, you can chat through the application or call the owner by clicking call button.
+How long does it take to become an online user?
Once you register in this application, you will immediately get an email verification. After the email verification, your information will be online.
+How long does it take to make my property active in the App?
Koloxo Legal team will verify the property. If the property is approved it will be active immediately. The process will take 2-5 working days.